Frequently Asked Questions

Everything you need to know about your dancewear essentials.

How do I know which size to order for ballet slippers?

Sizing varies significantly between brands; we recommend checking the specific size chart on each product page. Generally, ballet shoes should fit like a second skin without toes being curled.

What is your return policy on performance tights?

For hygiene reasons, tights and undergarments cannot be returned or exchanged once the packaging has been opened, unless the item is found to be defective.

How long does shipping take for custom-made tutus?

Custom-made performance wear typically requires a production lead time of 4 to 6 weeks. Standard shipping then takes an additional 3 to 5 business days depending on your location.

Do you offer group discounts for dance studios?

Yes, we offer tiered volume discounts for registered dance studios and schools. Please contact our wholesale department with your studio credentials to set up an account.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.